The fastest way to reach AEOmeter is email: [email protected]. It goes straight to Andrei Canta, who builds and runs AEOmeter, so there is no ticket queue or sales team in between.
What to write about
- Help with a check
- Tell us the brand, the engine and roughly when the check ran. If the extension shows a red "!" badge, say what the popup says. The troubleshooting guide covers the common pauses and failures.
- Bug reports
- Describe what you expected and what happened instead, plus your Chrome version and the extension version from the popup. A screenshot of the answer page helps when an answer looks wrong.
- Billing and plans
- Questions about plans, invoices or cancelling. You can also manage your subscription yourself under Organization settings, Billing. See pricing for what each plan includes.
- Privacy and data deletion
- Ask for a copy of your data or for your account and its data to be deleted. The privacy policy explains what we store.
- Security
- If you find a vulnerability, email the details privately before sharing them anywhere else, with steps to reproduce.
- API, MCP and integrations
- Questions about connecting an assistant or a script. Start with the API and MCP developer guide.
Postal address
Bulevardul Bucureștii Noi 136, parter, ap. 5, Sector 1, București, Romania. Email is much faster; use post only for letters that have to be sent on paper.
Before you write
Most setup questions are answered in getting started, and every metric is defined in the methodology. The changelog lists recent fixes, so check it if something changed overnight.
